Welcome to Street Rogamo Saga! If you encounter a problem or have a suggestion, please contact us.
Email: [email protected]
To help us investigate, please include:
Please do not send passwords, payment information, or other sensitive personal information.
Where is my progress saved?
Your game progress and settings are stored on your device. No game account is required, and the game does not provide cross-device cloud saves.
Will updating the game erase my progress?
Normal updates should preserve your progress on the same device. Deleting the app or clearing its data may remove your saved progress. If you encounter a problem, please contact us before reinstalling.
Can I change the language?
Yes. The game supports English and Simplified Chinese. You can switch languages using the in-game language selector. Your explicit choice is saved on your device.
Why did I not receive a rewarded-ad bonus?
A reward is granted only after the advertising service confirms that the reward requirements have been completed. Closing the ad early or a connection interruption may prevent confirmation.
If you completed an ad but did not receive the reward, please contact us with the approximate time, your device model, and a description of what happened.